Standard Operating Procedures-SOPs

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A standard operating procedure (SOP) is a document that provides clear-cut directions and instructions as to how people within the entity must go about completing certain processes.

 

Why SOPs?

 

Standard operating procedure documentation is important because it allows organizations to systematise their processes, keep all team members and other stakeholders on the same page at all times, and move forward in a singular, cohesive manner.

• To Ensure adherence to Best Practices

• To ensure consistency

• To Enable proper onboarding and training

• To Maintain the organisation's knowledge

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Now, let’s discuss in more detail what the process of developing SOP documentation should look like.

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• Determine Your Goals for Creating an SOP

• Determine the Stakeholders and Creators

• Define the End-User

• Determine the Scope and Format of the SOP

• Outline the SOP Document and Begin Writing It

• Review the Written Document

• Train Your End-Users

• Test and Tweak the SOP in Practice

• Implement SOP and revisit it periodically

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